Legal
Privacy Policy
Solock builds smart beach lockers. To open a locker we need a few details — no more than that. This page explains what we collect, why, and how you stay in control.
Last updated: 1 August 2026
What we collect
Account details you give us (name, email, phone), reservation details (hub, date, duration, beach set), payment status from our payment provider, and technical data needed to open a locker such as your device's Bluetooth handshake and approximate location at the hub.
Why we use it
To create and open your locker session, to process payments, to send you session reminders and warnings before your time runs out, and to keep our hubs secure and maintained.
Payments
Card, Apple Pay, Google Pay and iDEAL transactions are handled by our payment provider. Solock never stores full card numbers.
How long we keep it
Session data stays available in your account history. Technical unlock logs are kept for a limited period for security and support, then removed or aggregated into anonymous statistics.
Your rights
You can request access, correction, export or deletion of your data at any time via privacy@solock.nl. You can also object to marketing messages with one tap in the app.
Good to know
This page describes how Solock works today. It is written by Solock and is not legal advice; for a signed agreement please contact us.
Still have questions?
Our team answers legal and privacy questions in plain language.
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